locations

we ship within the united states & to select international destinations. availability, shipping methods, & delivery timelines may vary depending on location. 

international customers are responsible for any customs duties, taxes, or import fees imposed by their country.

processing

all orders are processed / fulfilled from tampa, florida & are typically processed within 1–3 business days. orders placed on weekends or holidays begin processing the next business day. during product launches, sales, or holidays, processing times may be slightly extended.

method

we primarily ship using ups ground. once your order ships, you’ll receive a tracking number via email. 

eta

estimated delivery is 3–4 weeks. 

please note that this is an approximate delivery window, not a guaranteed delivery date.

costs

shipping costs are calculated at checkout based on order size, weight, destination, & address. 

responsibility

once your order is handed off to the carrier, newfortytwo is not responsible for shipping delays. newfortytwo is also not responsible for lost or stolen packages. if you experience an issue, please contact us & we’ll always do our best to accomodate.

incorrect information

please double‑check your shipping address before placing your order. we are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. orders returned due to address errors may require additional shipping fees to resend.

damaged / missing pieces

all pieces are inspected for quality & accuracy prior to packing & shipment.
once an order leaves our facility, newfortytwo is not responsible for damage caused during transit. 

if your order arrives damaged or incomplete, contact us within 7 days of delivery & include your order number & clear photos of the issue. we’ll review & determine the appropriate resolution.

policy updates

this shipping policy may be updated at any time. changes take effect immediately upon posting.